2018.07.10 【重要通知】麗星郵輪處女星號 07/11(三)出發之3天2晚石垣島之旅變動

     

因受到強烈颱風瑪莉亞之惡劣天氣影響並基於安全理由,「處女星號」原訂2018年7月11日(周三)由基隆出發之三天兩夜石垣島之旅被迫更改為2018年7月12日(周四)兩天一晚歡樂海洋假期

航程變更時間如下:

日期

目的地

抵達

報到

登船

關閘

出發

7月12日(周四)

基隆

--

1730

1800

2030

2200

7月13日(周五)

基隆

1500

-

--

--

--

請注意,「處女星號」7月12日登船點為西岸旅客碼頭(地址:基隆市仁愛區港西街16號),而7月13日離船點則為東岸基港大樓(地址:基隆市中正區中正路1號)。

麗星郵輪將向受影響旅客退還已付的三天兩夜石垣島之旅所有費用。為表誠意,麗星郵輪將為原報名旅客提供免艙房費的2018年7月12日出發之兩天一晚歡樂海洋假期,旅客只需繳付港務費(新台幣1,100元)及郵輪服務費。

如希望搭乘2018年7月12日出發兩天一晚歡樂海洋假期之旅客,請於2018年7月11日下午2時前聯絡原報名單位。

麗星郵輪致力為旅客提供優質郵輪體驗。此行程變更如造成您的不便,我們深感抱歉。

請致電以下熱線查詢:

雲尊會會員

中國:                +86 4001 203 233

香港:        +852 2110 3838

臺灣:                +886 2 2175 9590

新加坡:     +65 6220 7801

馬來西亞: +60 3 2302 1388 (吉隆坡)

                        +60 3 2302 1388 (檳城)

電郵: mccenq@resortsworldatsea.com

雲頂郵輪票務處

香港:                +852 2317 7711

檳城:        +604 2628388

新加坡:             +65 6223 0002

 

顧客服務熱線

中國:                +86 20 400 881 0348 

香港:        +852 2317 7711

新加坡:             +65 6223 0002

菲律賓:     +632 836 6080

馬來西亞:         +603 2302 1288 (吉隆坡)

                        +604 263 1128  (檳城)

電郵:        reservations.cn@gentingcruiselines.com

*透過旅行社報名之旅客,請與原報名旅行社聯絡。有關條款及細則詳情,請參考行程的訂位確認單。

 

Important Notice

Dear Guests,

Due to adverse weather conditions associated with Super Typhoon Maria directly affecting the port of Keelung, SuperStar Virgo’s originally scheduled 3D2N Ishigaki cruise departing on Wednesday, 11 July 2018 from Keelung is required to be revised to a 2D1N Yonaguni cruise departing on Thursday, 12 July.

Revised schedule as follows:

Date

Destination

Arrival

Check-in

Boarding

Gate Close

Departure

12 July

Keelung

--

1730

1800

2030

2200

13 July

Keelung

1500

-

--

--

--

 

Please note that the embarkation point on 12 July has been changed to the West Passenger Terminal (Address: No. 16, Gangxi St., Renai District, Keelung City) and the disembarkation point on 13 July will be at the Keelung Harbor Building (Address: No. 1, Zhongzheng Road, Zhongzheng District, Keelung City)

As a gesture of goodwill, Star Cruises will offer a full refund of paid fees for the originally scheduled 3D2N Ishigaki cruise. Passengers may also choose to continue to cruise on the revised 2D1N Yonaguni cruise departing on 12 July 2018 from Keelung at no additional cruise fare. However, please note that port charges (NTD 1,100) and gratuities are still applicable.

Please contact your original booking agent by 2pm on 11 July 2018 should you wish to continue cruising on 12 July 2018.

Star Cruises strives to ensure the best cruise experience for our guests and we would like to apologize for any inconvenience this change of schedule may cause.

Please contact our hotlines for assistance:

Genting Rewards members

China:               +86 4001 203 233

Hong Kong:      +852 2110 3838

Singapore:        +65 6220 7801

Taiwan:             +886 2 2175 9590

Malaysia:           +60 3 2302 1388 (Kuala Lumpur)

                           +60 3 2302 1388 (Penang)

Email:   mccenq@resortsworldatsea.com

Genting Cruise Lines reservation counters

Hong Kong:      +852 2317 7711

Penang:             +604 2628388   

Singapore:        +65 6808 2288

 

General Customer Services

China:               +86 20 400 881 0348 

Hong Kong:      +852 2317 7711

Singapore:        +65 6223 0002

Philippines:      +632 836 6080

Malaysia:            +603 2302 1288 (Kuala Lumpur)

                          +604 263 1128 (Penang)

Email:   reservations.en@gentingcruiselines.com

*Guests booked via travel agents: please contact your respective travel agencies for assistance.

Kindly refer to the terms and conditions of the Ticket Contract (Passage Contract) on your booking confirmation.

 

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